Like everyone around the world, we’re adjusting to the continuing new definition of normal.
The novel coronavirus (COVID-19) affects all that we do, and like many businesses we have actioned steps to protect our workforce and ensure business continuity. These are subject to continual review.
For confirmation, these measures are as follows:
It is our primary goal to ensure that there is minimal risk of our workforce being infected while at work – whether on-site or at our offices. Equally, we wish to negate any risk of our workforce becoming infected in client premises / on-site, or conversely spreading infection.
For some months now we have therefore been following the guidelines published by the relevant authorities, alongside our own rigid processes of risk assessment and identified controls. These are shared with our staff, all of whom continue to have additional training and support in remaining safe and well.
We have also implemented steps to create social distancing, equally encouraging our teams to apply these social responsibilities in their home lives.
We continue to monitor recommendations from the authorities and have mechanisms to implement their requirements urgently.
We are an agile business. Previous investment into systems and training means that appropriate staff have been quickly mobilised into working from home.
We continue to operate safely in support of our clients’ needs. A small, rotating team ensures our offices are occupied, with additional hygiene and distancing measures supporting our infection control requirements detailed above.
All our teams are available over the phone and on email. Instead of travelling, we can facilitate web conference meetings or indeed connect to meetings instigated by other parties in different software clients.
We will respond to messages and phone calls irrespective of location, while our mobile teams are working safely to client requirements in support of project activities.
Our offices remain open for deliveries and shipments.
Like every challenge in life, our fantastic team of employees are meeting this head on. Normal is different now, however you can continue to trust PAI Group to support you to the very best of our abilities.
